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FAQ

  • What is your company’s main product line?

    Our company specializes in Stainless Steel Ball Valve Cores, which are the core components of high-quality ball valves. These products are designed for durability, precision, and corrosion resistance, making them suitable for a wide range of industrial applications.

  • Which industries are your ball valve products mainly used for?

    Our stainless steel ball valve cores are designed for high-demand applications and are widely used in industries such as petrochemicals, fine chemicals, and gas. These valves meet strict industry standards, providing excellent durability, corrosion resistance, and precise flow control for critical industrial processes.

  • Does your company own proprietary core technologies or patents? Are your products certified by international authorities?

    Yes, our company owns proprietary core technologies and patents in the field of ball valves and valve components. Our products have passed international authoritative certifications, including ISO 9001:2015 Quality Management System certification, ensuring reliable quality, performance, and compliance with global industry standards.

  • What special materials are available for your ball valves and valve components?

    Our ball valves and valve components are available in a range of special materials to meet demanding applications, including 17-4PH stainless steel, F51/F53 duplex steel, and Monel. These materials ensure excellent corrosion resistance, mechanical strength, and durability for use in high-pressure, chemical, and marine environments.

  • Does your company offer custom machining services for non-standard valve balls? What is the Minimum Order Quantity (MOQ) for custom orders?

    Yes, we provide customized non-standard valve balls. Whether you need special sizes, materials, or surface treatments, we can professionally manufacture them according to your requirements. Founded in 2005, our company has advanced factory facilities covering 6,000 square meters and a team of over 100 skilled employees, exporting customized valve balls to more than 30 countries worldwide.

    The minimum order quantity (MOQ) for customized valve balls is 10 pieces. We can accommodate both small-batch samples and large-scale production to meet your specific requirements.

  • Can you manufacture valve balls that comply with international industry standards (such as ASTM, ISO, and DIN)?

    Yes, we manufacture valve balls that meet international industry standards such as ASTM and DIN. In addition, our company is certified under the ISO 9001:2015 quality management system, ensuring strict quality control throughout the production process. Founded in 2005, with an advanced factory covering 6,000 square meters and a team of over 100 skilled employees, we provide high-standard, reliable valve balls to customers worldwide.

  • What types of valve balls and accessories can your company provide basic processing services for?

     Our basic processing services for valve balls and accessories cover a wide range of components, including valve cores, stems, bodies, and covers. Whether standard or customized, we professionally process products according to customer requirements. Founded in 2005, with an advanced factory covering 6,000 square meters and a team of over 100 skilled employees, we provide high-quality, customizable valve balls and accessories to customers worldwide.

  • What processes are covered in the basic processing of valve balls and accessories? Can you meet the full-process requirements from blank to finished product?

    Our basic processing services for valve balls and accessories cover multiple processes, including blank machining, precision milling, turning, drilling, threading, surface treatment, and final assembly inspection. With complete production capabilities, we can meet customer requirements for full-process processing from blank to finished product. Founded in 2005, We provide high-quality, reliable ball valves and component machining services to clients worldwide.

  • Can your company provide customized materials for valve balls and accessories for different operating conditions, besides conventional special materials?

    Yes, in addition to conventional stainless steel and special materials, we can provide customized materials for valve balls and accessories according to different operating conditions and customer requirements. Whether it’s high temperature, corrosion resistance, or high-pressure environments, we can offer suitable material solutions. 

  • What parameters or information should customers provide for customized basic processing orders to ensure processing accuracy?

    To ensure the accuracy of customized processing for valve balls and accessories, we recommend that customers provide complete drawings and material specifications. Detailed design drawings and material information help us achieve precise machining and ensure that the finished products meet the required specifications and performance standards. 

  • As a one-stop manufacturer, can you handle both customized basic processing and bulk orders for valve balls and accessories?

    Yes, as a one-stop valve manufacturer, we can handle both customized processing and bulk orders for valve balls and accessories. Whether it is small-batch customization or large-scale production, we provide flexible and reliable solutions according to customer requirements. 

  • For orders involving customized base processing and one-stop procurement, is the delivery lead time subject to adjustment based on product complexity or the variety of items being sourced?

    No. Regardless of product complexity or the number of items ordered, we strictly adhere to the agreed delivery schedule. Our efficient production management system and complete supply chain ensure timely delivery for every order.

  • Are there different pricing incentive policies applicable to small-batch customized base processing versus large-volume one-stop procurement?

    Yes, we offer flexible pricing policies based on order size. Small-batch customized processing orders enjoy reasonable trial pricing, while large-scale one-stop procurement orders receive more favorable prices based on volume and long-term cooperation. Founded in 2005, with an advanced factory covering 6,000 sqm and over 100 skilled employees, we provide high-quality valve balls and accessories with competitive pricing worldwide.

  • What are the payment terms and delivery lead times for international orders? Do you accept small-batch trial orders from new overseas clients?

    For overseas orders, we typically offer 30-day payment terms and support small-batch trial orders for new international customers to verify product quality and service. Our company strictly controls production processes and delivery schedules, ensuring on-time delivery regardless of order size.

  • Which overseas regions does your company primarily serve (e.g., North America, Europe, Southeast Asia, Africa, etc.)? What is your annual export volume?

    Our main overseas markets include Europe, North America, and Southeast Asia, with an annual export volume of approximately USD 2 million. Since our establishment in 2005, we have leveraged our advanced factory and complete production facilities to consistently provide high-quality valve balls and accessories to international customers.

  • What are your cooperation models for overseas markets (e.g., exclusive agency, non-exclusive distribution, OEM/ODM collaboration)?

    We support OEM/ODM cooperation, providing overseas customers with customized product design, processing, manufacturing, and branding services to meet various needs.

  • Which quality control systems does the company implement? Does the company hold relevant international certifications (such as ISO 9001, CE, or API)?

    Our company is certified under the ISO 9001:2015 quality management system and strictly implements full-process quality control. Every step, from blank machining, forging, casting, CNC processing to surface treatment and final assembly, is rigorously monitored.

  • Does the company provide product quality warranties and after-sales technical support to overseas customers?

    Yes, we provide product quality warranty for overseas customers and offer remote video guidance as well as on-site technical support to ensure smooth installation, commissioning, and operation.

  • How is the quality consistency of valve balls ensured during mass production? What testing equipment is used to inspect the finished products?

    During mass production, we ensure quality stability through first-article inspection, in-process inspection, 100% semi-finished product inspection, and 100% final inspection. Testing equipment includes CMM, spectrometer, hardness tester, tensile tester, metallographic equipment, and height gauges, covering all critical processes.

  • What shipping methods does the company support? For large-volume or long-term overseas clients, does the company offer lump-sum rates for port of destination miscellaneous charges or freight discounts?

    We support multiple shipping methods including sea, air, and courier, flexibly meeting various customer requirements. For large-scale or long-term customers, we also offer destination port all-inclusive fees or freight discounts.

  • Can the company provide remote video guidance or on-site technical support for overseas clients encountering product installation, commissioning, or technical issues?

    Yes, we provide remote video guidance and on-site technical support to ensure smooth installation, commissioning, and operation.